How to Choose a Resume Writing Service
The only legitimate and credible avenue to research consumer complaint information on any company is through the Better Business Bureau. Honest and believable claims are only found through this professional organization, not the endless scam and rip-off review websites designed solely to make money off of consumers. Resume Profile is proud of our track record of zero complaints logged with any website including the Better Business Bureau.
Non-credible review websites accept complaints without any effort or means to legitimize the complaint, such as real names, evidence, and documentation. Many complaints filed on these sites are made by competitors trying to harm another company's reputation. The BBB accepts, verifies, records, and follows up on all consumer complaints for all U.S. companies.
More Tips for Choosing a Resume Service
1. Immediate accessibility by phone is the most important criteria when picking a resume service. Can you pick up the phone right this instant and call and talk with someone? Initial impressions on many sites will lead you to believe they are open for business, but when you call you get voicemail. For a legitimate business, not answering a call during business hours is a sign you should move on. If you cannot connect directly with a company initially to discuss purchasing the service or to ask some questions, just think how hard it will be to reach them because you have a problem, need changes, or want to check on something. Many company's websites will also tell you about a free consultation with a writer or a free review, but it requires you to submit a form and they will get back to you. Do not bother. Being able to speak to someone right now should be a critical factor in choosing a service.
2. You will see words and phrases like guaranteed, guaranteed results, guaranteed interviews, and money back guarantee when viewing resume service ads online. If you see the word guarantee in an advertisement, move on. If what that resume service has chosen to tell you about itself revolves around guarantees, you can be guaranteed of a sales job when you begin working with them. Nobody can guarantee anything with regard to interviews and jobs. Guarantees are like warranties. They are only as good as the company and people behind them, which you are not going to know when resume shopping. If you try to collect on a guarantee you will be directed to the fine print on the company's website which will certainly preclude you from collecting a penny.
3. Look out for the word free in ads, as in free resumes, free resume builders, free templates, etc. Ultimately, nothing useful from these sites is actually going to be free. You will end up wasting a lot time and be annoyed with yourself in the end because you knew better ahead of time. Be on the lookout too for ads that say "best resume services", "top 10 resume companies", "resume review site", etc. These sites are only trying to funnel you into multiple sites that they actually own or are paid to represent. Nobody is paying money for ads out of the goodness of their heart to make you a better informed consumer.
4. When you enter a company's website assess your initial impression upon seeing it. Is it sharp, crisp, clean, modern, professional, and organized? Those are all positive signs. Does the site look like it was built 15 years ago? Are there giant fonts, lots of bold text, red fonts, rambling long content, blinking, and a general unprofessional feel to the site? Why should a website matter? A nice site will not ensure a great resume, but it is hard to imagine that a legitimate quality company would not invest in a professional website, especially since resumes have to do with presentation. If a company does not care how they present themselves, or does not have the ability to assess what is professional in a site, what do think that will mean for your resume?
5. Do not be overly influenced by "Certified Resume Writer" and other designations. Everyone has them, but they are not worth the paper they are written on in terms of ensuring a well done resume. We have read ample resumes by certified writers that had typos, grammatical errors, poor sentence structure, and an unprofessional look and feel. If a resume writer is interested in paying to have a certification they can display, the test he or she takes is ridiculously easy to pass. A quality resume writer needs to be a naturally creative person, which no certification can provide, and someone who has significant experience in HR, staffing, recruiting, and hiring. This is invaluable experience because these people have learned how employers and hiring managers assess candidates and resumes.
6. Resume writing services found through career and job sites will rarely be your best option. Just because a company is affiliated with a known job board will in no way assure you of a quality resume. The general thought from a consumer may be that a service tied to a brand name company must be good quality. Unfortunately that is not the case. The quality of the resume you receive only has to do with the people that build it. One of the biggest downsides of using a resume service found through a job site is the high cost. A high quality resume does not have to cost hundreds of dollars. The reason these services are so expensive is because the job site is the middleman and needs a cut of the fee.
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